Feature Requests

Right now, for some languages and writing systems, there's not many subtitle font options; for example, in Persian (and I'm assuming Arabic as well) there's only one font option which is Arial. It'd be great if the app at least recognized all of Google Fonts catalog and/or even better, allowed us to upload from our own custom fonts from our devices. One resource that might be useful for this is: https://developers.google.com/fonts/docs/developer_api

I processed the original Audio file as usual and it cost 840 tokens (this is the main work file). I wanted to upload the original Video file (of the same thing) to test a shorter portion of it (original length is over 1 hour) for lip sync. As soon as I uploaded it, it auto processes everything from 0% again (which is pointless) for the entire 1 hour and 20 minutes (no way to change the length at the moment it seems) and it consumed another 840 tokens. That's my bad, I didnt thik it auto-processes everything uploaded instantly. (it shouldn't) That file is useless and it destroyed 50% of my monthly tokens. Tried to cancel the process as soon as transcribing got to 1% but I wasn't allowed to stop it from eating my tokens. You'll need to implement some upgrades for this in the future; Put a hard-kill switch or hard-stop DURING the transcribe process, because its a waste of money and resources if the wrong file / wrong length / etc gets transcribed. I rather it incorrectly eats 50 tokens and stops, instead of destroying nearly 900 tokens for nothing. Now I cant properly test the lip sync feature since Im short on tokens. Hopefully this gets looked at in future updates. Thank you.

Hi, I have several files in my account that have been stuck at "0% Transcribing" or "Processing" for hours without any progress, yet credits were charged for them. I no longer need these files and would like to delete them, but the platform won't let me do so. Could you please refund the credits for these files and remove them from my account? Thank you

Hello, I uploaded three videos in Hebrew today with the goal of adding Hebrew subtitles to them. It seems that the system suddenly doesn’t recognize that the videos are in Hebrew and doesn’t generate subtitles, except for words it identifies as English. I tried switching to Hebrew where the flag icon appears above the subtitles, but it didn’t help. I would appreciate your assistance.

It would be very helpful for my proofreader to be able to leave notes and suggestions right in my Maestra. An annotate or note button by each block that the proofreader could use.

Get a notification (email) when a pending team invite is completed.

This functionality exists on subtitle editors but not voiceover editors. Work on supporting this on voiceover editor as well.

Hello, can you make the program remember which male and female voice I use for each language and so that I don’t have to select a voice every time, otherwise I spend a lot of time on this, doing translations into many languages